mousabn.e.jafar.hospital

In the surgical department of Musi ibn Jafar Hospital, upon the patient's admission, all necessary actions are carried out with complete adherence to the principles of customer respect and meticulous attention. This process begins with the introduction of the patient to the department and the provision of initial explanations regarding the existing procedures. At this stage, all the patient's needs are systematically and step-by-step followed up to ensure that there are no deficiencies in service delivery.

Initial actions upon the patient’s admission to the surgical department include the following:

1. Conducting Initial Tests: Upon the patient's entry to the department, necessary tests are performed based on the orders of the attending physician. These tests include various blood tests, biochemical assessments, and diagnostic evaluations essential for assessing the patient’s condition and preparing them for surgery.

2. Medical Imaging (X-rays): If the patient requires imaging such as radiology, CT scans, or MRIs, these actions are promptly included in the patient's daily program and are followed up by the staff.

3. Specialized Consultations: Before surgery, the patient undergoes evaluation by a team of various specialists. This includes anesthesia consultation to assess the patient’s condition regarding anesthesia use, internal medicine consultation for a comprehensive health assessment, and cardiology consultation to ensure the patient's heart health prior to surgery. Each of these consultations is performed thoroughly, and their reports are added to the patient's file.

4. Initial Evaluation and Electrocardiogram (ECG): Patients are subjected to initial evaluations and medical assessments, including an ECG, before the surgical procedure. These evaluations help the doctors understand the current status of the patient and conduct the surgery with minimal potential risks.

5. Preparation of Medications and Surgical Supplies: Upon the patient’s admission, the required medications and medical supplies are prepared exclusively for each patient. All medication requests are recorded in a unique prescription format in the hospital system and followed up by nursing staff to ensure that all necessary medications are available.

Post-Surgery Actions:

After the surgery is completed, follow-up care is conducted by nurses and nursing assistants. The day after the surgery, the patient is re-evaluated, and their condition is assessed concerning the stability of vital signs, surgical outcomes, and the body’s response to treatment. If necessary, additional specialized consultations are also provided for the patient.

All of these processes are carried out based on the Case Method, which is an individualized approach tailored to each patient. In this method, each patient is cared for by a specific team of nurses and nursing assistants who are thoroughly acquainted with the patient and their circumstances. This team accompanies the patient throughout all surgical stages and provides continuous information to the patient and their family.

This level of attention and follow-up ensures that patients can undergo surgical procedures without worry about the quality of the care they receive. Moreover, this type of service delivery aligns with the principle of customer respect and the provision of standard, professional services to patients.